User Configurable Dashboard
Users can personalize their dashboard by adding content: + trendlogs, + reports, + data points, + weather
Alarms are push notifications that will announce audibly on the device if notifications are enabled. In the example below, the red 4 indicates 4 unacknowledged alarms that need urgent attention. The yellow 3 indicates 3 alarms have been acknowledged but are still in alarm condition. The blue alarm notification indicates alarms that have automatically returned to normal but have not been acknowledged.
Users can view alarm detail, acknowledge and clear alarms from the app directly.
After Hours Override (Cost Recovery)
Using the Optergy after hours override feature, the mobile app can trigger an after hours override event on the fly in 30 minute increments, or scheduled up to a prescribed number of days in advance. Some setup in Optergy is needed as well as tenant permissions. If billing is configured, these requests appear on the bill as chargeable events.
This feature allows for two-way messaging from the app user to the Optergy software. The ticket is placed into an issues list and allocated to a specific user for action. Both time/date stamps are applied to each message and the record can be a draft, published and appended.
For end users, this feature allows the app user to notify the system admin, of a maintenance issue.
For technicians, this feature can be used as a work log, or record of work performed and by whom.
How to Setup Optergy
Data points, alarms, trendlogs, and reports are added to a container (repository for data). Each container can be defined by category (e.g. Alarms (Critical), Alarms (Warning)), and each container can have its own user access. For example, Alarms (Warning) access granted to “Steve” and… Alarms (Critical) access granted to “Nick”.
To facilitate setup, Optergy has tutorial videos available on the support site at buy.optergy.com:
- • Tutorial 4.14a App – Alarms container
- • Tutorial 4.14b App – BACnet points container
- • Tutorial 4.14c App – Trendlogs container
- • Tutorial 4.14d App – Weather and after hours
- • Tutorial 4.14e App – Tickets and notices
- • Tutorial 4.14f App – Personal dashboard set up